A customer has the right, without giving any reason, to withdraw from the sales agreement within 14 calendar days from the date of receiving the goods, in accordance with art. 27 acts from 30 May 2014. On consumer rights (Journal of Laws of 2014, item 827)
If the ordered product does not meet your expectations or the size is not proper you can easily return or replace it for different size/color.
What you need to do?
Fill the attached form (you can find it in the parcel) and attached it to the parcel with the product you wish to return/exchange. The product should be originally packed, with all the tags. Remember to attach the receipt. The consumer is obliged to return the purchased goods unchanged within 14 days from the date of receipt of the goods. The customer bears the direct cost of returning the products. The seller has 14 business days for a refund from the date of delivery the items to the warehouse
Returns address:
BUTIK SWING
Składkowskiego 4
02-497 Warszawa (Poland)
We do our best to proceed all the returns and replacements as fast as possible.
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